In our commitment to providing the very best care for our patients, on Monday 26 September 2016 we opened a brand new Renal Dialysis Unit at Epworth Eastern. This is the first time renal dialysis has been offered at Epworth Eastern and the team are immensely proud to be able to offer this care to the local community.
Located on Level 6, there are nine Haemodialysis stations that have been designed with patient comfort in mind. The unit has extended opening hours from 7am – 10pm, Monday to Saturday for patients with chronic and acute renal disease.
“We are always looking for ways to improve the offering for our patients”, said Louise O’Connor, Executive Director Epworth Eastern.
“The opening of the unit has truly been a team effort and we are all very excited to welcome our new patients. The planning and design of the space has been done to ensure patients are at the centre of everything” said Louise.
Offering a new level of comfort that is built around the patient, the new dialysis service offers a pick up and drop up service for those patients who need assistance with transport as well as providing a take home meal for patients to enjoy at home after their treatment.
“We are always looking for ways to make our patients feel more comfortable when they are in our care” said Louise.
Each patient will also receive a personalised welcome box, including a blanket and slippers, when they commence treatment at the unit.
“Often it is the small touches that can make a huge difference” Louise said.
For more information about the unit please phone: 1800 896 939