Epworth services over the Christmas holiday period

Epworth ED staff

Emergency department at Epworth Richmond and Epworth Geelong

Epworth Richmond Emergency Department will be open as normal throughout the holiday period, 24 hours, 7 days a week including on-call doctors for all specialties for adult and paediatric patients.

Location: 62 Erin Street, Richmond.

Tel: 03 9506 3000.

Epworth Geelong Emergency Department will be open from 8am to midnight, 7 days a week.

Location: Level 1, 1 Epworth Place, Waurn Ponds, enter via Pigdons Road, next to Deakin University’s Waurn Ponds campus.

Tel: 03 5271 7000

If you are sending your patients to Epworth Geelong ED, please ring the ED Supervising Consultant on Tel: 03 5271 7130 to advise them that your patient is on the way.


Direct admission for patients

Epworth Freemasons

Epworth Freemasons has a strong history and commitment to the care of medical patients. For some patients, direct admission to a hospital facility provides for a more comfortable and timely pathway than an emergency department – when and if it is clinically appropriate.

Our Acute Assessment Service – FAST Track – will provide timely access, intensive assessment, care and specialised treatment initiation for unplanned admission patients, prior to transfer to an inpatient ward, intensive care bed or directly discharged from care. This service is available 7 days a week, 24 hours a day.


Direct medical referrals for acute hospital care are appropriate for many patients, however, please refer to the information sheet for inclusion and exclusion conditions.

Where the patient is not able to meet the costs of treatment at Epworth Freemasons, we will provide advice as to an alternative point of care, or will redirect the patient back to the referrer/specialist or other appropriate service.

Further information

For further information call Tel: 03 9483 3596 and also refer to the flow chart and chest pain and heart failure pathways.

Epworth Geelong

Direct admissions are also available at Epworth Geelong. Please liaise with the Hospital Coordinator at Tel: 03 5271 7701.


Epworth Rehabilitation and Mental Health

Epworth Rehabilitation and Mental Health will be open throughout the holiday period, 24 hours, 7 days a week across Camberwell, Hawthorn, Brighton and Richmond.

For any acute mental health needs or enquiries, please contact our psychiatric team on Tel: 9805 4338.

For referral for any outpatient psychiatric management or assessment, please contact our outpatient consulting suites on Tel: 03 9805 4309.


Holiday dialysis

Epworth Richmond

Needing regular dialysis should not interfere with a great holiday. Epworth Richmond dialysis department will be open as usual over the Christmas and summer holiday period, 7 days a week from 6am to 9.30pm and welcomes holiday dialysis patients. To access the service, patients are required to bring a referral from their doctor. The Epworth Richmond dialysis unit is located on Level 4, 89 Bridge Road, Richmond, VIC 3121 Tel: 03 9526 2412

Epworth Eastern

Epworth Eastern’s renal dialysis unit is a purpose-built unit  and will offer holiday dialysis right through the holiday period except for Christmas Day and New Year’s Day. The unit features nine state-of-the-art Heamodialysis stations designed for comfort to deliver the highest quality dialysis care for patients with chronic and acute renal disease.

The unit is a spacious and welcoming environment offering individual and empathetic evidence-based care founded on a holistic care model that draws on Epworth Eastern’s highly experienced multidisciplinary team of professionals. Patients can expect a premium service as well as access to a number of additional support services. Epworth Eastern’s renal dialysis unit is located at Level 6, 1 Arnold Street, Box Hill, VIC 3128 Tel: 1800 896 393


Expert paediatric advice over the phone

Epworth Richmond paediatric service has a great service for GP where GPs attending to a paediatric case who would like advice eg regarding the need for inpatient or outpatient paediatric review and suggested initial management can now speak to a paediatrician by simply calling the Epworth Richmond switchboard on Tel: 03 9426 6666 or read more here.


Epworth Eastern Day Medical Unit

Epworth Eastern’s day medical unit is a brand new purpose-built unit and will offer treatment all through the holiday period except for public holidays.

The unit offers oncology (with scalp cooling treatment and warming blankets for comfort), haematology (blood and blood product infusions, including iron) as well as medical infusions (MS, rheumatology and urology patients BCG).

Patients can be treated within seven days from a referral. The unit is located at 1 Arnold Street, Box Hill 3128. For all enquiries and referrals phone Tel: 03 8807 7481.


Epworth Radiation Oncology

The Epworth Radiation Oncology service at Epworth Freemasons and Epworth Richmond will remain open during the holiday period on all days except weekend and public holidays.

If you have any questions during this time, please contact:

Epworth Radiation Oncology at Epworth Freemasons Tel: 03 9483 3331
Epworth Radiation Oncology at Epworth Richmond Tel: 03 9936 8277